Professional Services

Logate is perfectly aware of the fact that sometimes you need more than subscription plan in order to maintain the applications and systems in critical-mission environments. You need an absolutely engaging bond with your software vendor. This is what we provide with Logate professional services.

Advanced SLA

We understand that your company policy may require even more guarantees, such as remedy and restoration times. That's why we can provide a team of engineers that will be aware of your deployment specifics all the time. They act and provide full assistance remotely or on-site in order to make every workaround, remedy or restoration possible in time friendly manner. This service is available as part of separate SLA agreement and depends on your geographically location, size of installation and other service level attributes. It's meant for large corporations in mission-critical business, such as Telco-operators, banks or retailer-chains. 

Trainings

We know that the human resources focus of all corporations is on developing the most superior workforce so that they can accomplish their work goals in service to customers. This indeed can only be achieved through employee training and skills development, which always lead to employee motivation and retention. Well trained and developed staff is for sure a valuable asset to the company. We can provide and schedule standard and custom training sessions on all our products and deliver additional user-guides and manuals in respect to your specific needs. Thereby, this service provides a big payoff and it is meant for all corporations decided to increase their own efficiency, productivity and knowledge.

Feature on demand

We are very attentive when time-to-market is your critical consideration, or when just one additional functionality makes a big difference to you. We can deliver custom tailor-made features or exclusive add-ons that meet all your requirements and service policy. So, this is a truly supportive service for all companies in need of getting significant competitive advantage or for those making ideal use of resources in the target environments.